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For the last several years, the City of Marble Falls Executive Staff has been participating in an extensive professional development program. The Staff started with an in-depth study of John C. Maxwell’s book – The 5 Levels of Leadership - to gain insight on building a “Level 5” organization. This year, the focus has been on defining leadership and the City’s CORE Values. The team has completed a study of ‘Non-Negotiable’ which details the endeavor by Happy State Bank to develop and live by the CORE Values of their organization.
The Executive Team decided it was time to raise the bar and in doing so, took a good hard look at the City’s overall mission as well as their guiding principles. They reached out to staff in every department to find out why it is they do what they do and how to make it better. Over the last several months, and as a result of a tremendous amount of outreach throughout the organization, a new Mission Statement was born. One that every team member had a hand in creating. Currently, they are working on defining a fundamental set of CORE Values that will be integrated into every aspect of the City Staff’s daily responsibilities to and interactions with the community. Both the Mission Statement and Core Values are set to be rolled out at the end of 2017.
This effort, combined with the City’s Mentoring Program, Supervisory Training and Emerging Leaders Program are all integral efforts to establish a culture representative of a Level 5 Organization.
This commitment to a higher standard is beginning to pay off as it appears other agencies are noticing the organization as they endeavor to become a “Level 5” organization.
Cities from all over the State of Texas have sought information from the City of Marble Falls and the Marble Falls EDC on best management practices as well as implementing projects and planning. In the last month several outside agencies have contacted our Parks and Recreation Department to inquire about our master planning and implementation processes and practices. In recent years a number of other cities have called about or made onsite visits to discuss building a skate park or disc golf course.
Administration staff has received several inquiries regarding our Coffee with the Mayor and Mingle with the Mayor Community Engagement Initiatives, as well as our social media practices and our website.
Our Police and Communications Departments have been sought out by various agencies for their knowledge, skills and abilities with the Spillman Technologies Software System, including bar coding property evidence rooms, specific module use, software programming, other various functionalities and assistance with transition to the software.
"The goal is to provide the best possible service to the people of Marble Falls. They're not just talking about it, they are working internally on exactly how to make that happen. I am encouraged by the direction of the leadership and just plain proud of what I am seeing with the entire team at the City." - John Packer, Mayor
“Our vision is to help build a City that we can all be proud to be a part of. One with top notch services, practicing fiscal responsibility, with great quality of life amenities, and a strong sense of community. That is what we would like to see for the future of Marble Falls.” – Mike Hodge, City Manager